CURRENT WORKSHOP LEAD TIME

1 Week

STRIPPED FRAME

Carbon Bike Health Check

FULL HEALTH CHECK

Have you recently had an accident, bought a second hand bike or had your bike been packed away for a few months and you are unsure of its structural health?

Formal reports to assist with insurance or warranty claims

Post-crash and pre-race inspection

Safety MOT.

Your frame and forks along with other carbon components; bars, stem, wheels and seat post are inspected using a variety of non-destructive processes. Some, maybe all, of the following could be used, 3D scanning, microscopes, endoscopes, ultrasound, thermographic imaging, including stress and deflection testing.

* Please note: Due to safety reasons, paint on handlebars will be removed to clamped areas on drops and stem, so that we can investigate further

Where possible, we will categorise the damage pertaining to the incident described vs other notable damage. Advisory notices might be included if we see potential issues that may need to be attended to in the future. On occasions, we might suggest the carbon component or frameset is replaced, this will be noted in the report/ findings

HOW TO INITIATE AN INSURANCE CLAIM

If it is your first time you are initiating a claim for your bicycle, you would need to do the following:

Document Damage

Take clear images of the damage to your bike from all angles
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Notify your insurer

Contact your insurer as soon as possible to notify them of the damage and to open a claim

Provide claim information

Provide us with information regarding the incident, your insurers name and claim number, as we would need to confirm this iformation with them.

Send your bicycle

Send your full  bicycle or carbon components to us for a professional inspection and assessment report.
If you are having your bike stripped by your own mechanic, please ask them to prepare a quotation/report detailing:
  • The incident-related damage to the mechanical components.
  • The cost of replacement parts.
  • The cost of stripping and rebuilding the bike.
  • Their company details, VAT number, and bank details.
This quotation will need to be submitted to your insurer for payment approval.
Please let us know whether your bike shop requires a shipping box. If so, we can send one to them. If they already have a suitable box, please ask them to provide the box dimensions, weight, and the date it will be ready for collection so that we can arrange the courier.
Alternatively, we can arrange collection of your complete bike and have one of our trusted partner mechanics carry out the strip, component inspection, and rebuild. Please note that this option will increase the overall turnaround time.

Inspection and Report

Your bike will be inspected by a qualified inspector. Following the inspection, your insurer will receive a comprehensive report detailing any damage identified, supporting photographic evidence, and the recommended repair costs.

Approval and Repair

Your insurer will either approve the repair or offer replacement.
We’ll handle the rest!

Other Carbon Bike Repair Services

REPAIR

Warranty Safe.

PAINT

Back to factory
or Custom Respray.

COMPOSITE TRAINING

Become a trusted Partner.

BRAND CONSULTING

Failure review and new design appraisals.

INSURANCE PARTNER INQUIRIES

Offer your policyholders safer repairs.

Do you require a Health Check?

£ 200 + vat – for carbon frame and forks with e-mailed findings

£ 240 + vat – with formal report for insurance claims.

frequently asked questions

How to box your Bike for travel
  • Create a ‘soft’ frame around the bike to avoid contact with the frame itself.
  • Covering the surfaces with non-abrasive padding to avoid abrasion and additional impacts

Learn more

Where to ship or drop off your Bike

WE REQUIRE FULLY STRIPPED FRAMES ( all components off) PLEASE.

Opening times: Weekdays between 8:00 – 16:30 (earlier by appointment)

Address: Unit 1a Bridge works, Kingston road, Leatherhead KT22 7SU located down the side road after the Leatherhead car wash

Tel: 01372 372 766

 

Saturdays our partner shops would all be happy to receive your frame on our behalf, please call ahead to make an appointment.

Please see our list of trusted partners below for drop off and/or should you need help with mechanical work:

Learn more

Copyright – Carbon Bike Repair Limited

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