{"id":1964,"date":"2024-09-22T16:13:27","date_gmt":"2024-09-22T14:13:27","guid":{"rendered":"https:\/\/www.carbonbikerepair.co.uk\/?page_id=1964"},"modified":"2026-03-09T16:26:23","modified_gmt":"2026-03-09T16:26:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.carbonbikerepair.co.uk\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;15px||15px||false|false&#8221; custom_padding_tablet=&#8221;15px||0px||false|false&#8221; custom_padding_phone=&#8221;15px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;|3vw||3vw|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.carbonbikerepair.co.uk\/wp-content\/uploads\/2024\/09\/AdobeStock_257215530-scaled.jpeg&#8221; alt=&#8221;Carbon Bike Repair privacy policy&#8221; title_text=&#8221;Carbon Bike Repair privacy policy&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;34%&#8221; width_tablet=&#8221;60%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;17px&#8221; header_text_color=&#8221;#1A2142&#8243; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#1A2142&#8243; header_2_font_size=&#8221;28px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.75rem&#8221; header_3_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; custom_padding=&#8221;||17px||false|false&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>About this Policy<\/strong><\/h3>\n<p>Protecting your personal information is extremely important to Carbon Bike Repair Ltd (\u201cthe Company\u201d, \u201cwe\u201d or \u201cour\u201d).\u00a0 This policy explains when and why we collect personal information about individuals, how we use it, how we keep it secure and your rights in relation to it.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px||||false|true&#8221; custom_padding_tablet=&#8221;||0px||false|true&#8221; custom_padding_phone=&#8221;||0px||false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; border_color_bottom=&#8221;#1A2142&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;What is Personal Information?&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The GDPR defines \u2018personal data\u2019 as any information relating to an identified or identifiable natural person (a \u201cdata subject\u201d).\u00a0\u00a0 When we talk about personal information, we mean information about an individual that can identify them, such as their name, address, email, telephone number and payment details.\u00a0 A \u201cdata subject\u201d can be a customer, employee, business contact or supplier.\u00a0 Any reference to \u201cinformation\u201d or \u201cdata\u201d in this policy is a reference to personal information about a living individual.<\/p>\n<p>We may collect, use and store your personal data as described in this policy.<\/p>\n<p>For all of our services, the \u201cdata controller\u201d is Carbon Bike Repair Ltd.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How do we collect information about you?&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Depending on which \u201cdata subject\u201d category you are in, the Company may collect personal information from you in various ways:<\/p>\n<ol>\n<li>Directly from you when you contact us by\n<ul>\n<li>telephone,<\/li>\n<li>our webiste,<\/li>\n<li>Messenger<\/li>\n<li>our Facebook page,<\/li>\n<li>other social media (i.e. Twitter, Instagram)<\/li>\n<li>email to make an enquiry<\/li>\n<\/ul>\n<\/li>\n<li>Visiting our workshop<\/li>\n<li>When shipping items to us<\/li>\n<li>If you have been introduced by another Trade person or Third party (i.e. Bike Shop, Bike Mechanic, Insurance Company, Solicitor etc).<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What information do we hold and how do we use your information?&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you are a customer (potential or existing) we may ask for the following personal information about you and we use the information to provide the best possible service<\/p>\n<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<td width=\"31%\">\n<h5><strong>Type of information<\/strong><\/h5>\n<\/td>\n<td width=\"68%\">\n<h5><strong>How we use it<\/strong><\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Name, Address and Contact Details (i.e. email address &amp; phone numbers)<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To provide you with a quotation and discuss the services required<\/li>\n<li>To send you updates \/ service information relating to your orders<\/li>\n<li>To advise on deliverables &amp; deadlines and various information regarding the services we provide to you.<\/li>\n<li>To collect or return items to you.<\/li>\n<li>To process your order and sales invoices<\/li>\n<li>At your request, to let you know when an item is back in stock<\/li>\n<li>To send you marketing emails, newsletters, conduct online surveys, run competitions or other information which may interest you (only if you\u2019ve opted-in)<\/li>\n<li>For fraud prevention<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Payment details<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To collect payment and process refunds, where necessary<\/li>\n<li>For fraud prevention<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Visual images of your bicycle \/ item and designs<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To assist with assessing the damage to your bicycle \/ item<\/li>\n<li>To document items received by CBR<\/li>\n<li>To show proof of damage<\/li>\n<li>To document the repair process and end result<\/li>\n<li>Images maybe used on our website or for social media or advertising purposes<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Your purchase \/ order history<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To fulfil your orders, provide customer service and handle returns or warranty claims<\/li>\n<li>To find out what you like, and send you relevant marketing emails (only if you\u2019ve opted-in)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Your contact history with us<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To provide you with customer service and support<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You also have the option of providing the following further information:<\/p>\n<table width=\"100%\">\n<tbody>\n<tr>\n<td width=\"31%\">\n<h5><strong>Type of information<\/strong><\/h5>\n<\/td>\n<td width=\"68%\">\n<h5><strong>How we use it<\/strong><\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Survey responses<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To help us better understand our customers\u2019 needs and preferences.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"31%\"><strong>Competition entries<\/strong><\/td>\n<td width=\"68%\">\n<ul>\n<li>To acknowledge receipt of your entry, and notify you of results<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you are an Employee, please refer to our<span>\u00a0<\/span><u>Employee and Contractors Privacy Notice<\/u><span>\u00a0<\/span>which can be obtained from your line manager.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Using your information in accordance with Data Protection laws&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Data protection laws require us to meet certain conditions before we are allowed to use your personal information in the way we describe in this policy.\u00a0 To use your personal information, we will rely on the following conditions, depending on the activities we are carrying out;<\/p>\n<p><strong><u>Providing our contracts and services to you<\/u><\/strong><strong>:<\/strong>\u00a0 We will process your personal information to carry out our responsibilities resulting from any agreements you\u2019ve entered into with us and to provide you with the information, products and services you\u2019ve asked from us which may include online services.<\/p>\n<p><strong><u>Complying with applicable laws<\/u><\/strong>:\u00a0 We may process your personal information to comply with any legal obligation we are subject to.<\/p>\n<p><strong><u>Legitimate interests<\/u><\/strong>:\u00a0 To use your personal data for any other purpose described in this policy, we\u2019ll rely on a condition known as \u201clegitimate interests\u201d.\u00a0 It\u2019s in our legitimate interests to collect your personal data as it provides us with the information we need to deliver our services to you more effectively.\u00a0 We may use your information to;<\/p>\n<ul>\n<li>Carry out market research and product development, which can include creating customer demographics and\/or profiling. We may sometimes work with carefully selected third parties to do this, using advertising services provided by organisations such as Google or Facebook and may share data with them, which could be combined with the information they hold about you.<\/li>\n<li>Continue to send marketing information, via email only, to customers who purchased a service or product before 25th May 2018 and did not opt-out, until such time as they have reviewed their marketing preferences (which can be done at any time).<\/li>\n<li>Develop, test and manage our brands, products and services.<\/li>\n<li>Study and also manage how our customers use products and services from us.<\/li>\n<li>Manage risk for us and our customers.<\/li>\n<\/ul>\n<p>This requires us to carry out an assessment of our interests in using your personal data against the interests you have a citizen and the rights you have under data protection laws. The outcome of this assessment will determine whether we can use your personal data in the ways described in this policy, except in relation to marketing, where we will always rely on your consent.<\/p>\n<ul>\n<li><strong>Consent:<\/strong><span>\u00a0<\/span>We may provide you with marketing information about our services or products where you have provided your consent for us to do so.\u00a0 You may opt out of marketing at any time by emailing us at<span>\u00a0<\/span><a href=\"mailto:dataprotection@carbonbikerepair.co.uk\">dataprotection@carbonbikerepair.co.uk<\/a>. \u00a0Opting-out will never prevent you from receiving a service from us.\u00a0 If you opt-out of receiving marketing emails, you will still receive important order and delivery information by email.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where your Data is held?&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The data we collect from you may be stored outside the European Economic Area (\u201cEEA\u201d).<\/p>\n<p>We will only transfer Personal Data outside the European Economic Area to those countries that have adequate data privacy laws approved by the European Commission or alternatively if transferred to the United States of America to any US businesses that have signed up to the EU-US Privacy Shield framework.\u00a0 This requires that third party to provide data protection to standards similar levels of data protection to those in Europe. More information is available from the<span>\u00a0<\/span><a href=\"https:\/\/ec.europa.eu\/info\/law\/law-topic\/data-protection\/data-transfers-outside-eu\/eu-us-privacy-shield_en\">European Commission<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Sharing your information&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We do not sell your personal data to third parties. However, in order to operate our business and provide our services, we may share your information with trusted third parties in the circumstances described below.<\/p>\n<p>&nbsp;<\/p>\n<p>We may share your information:<\/p>\n<ul>\n<li>Where we are required to do so by law or a legal authority<\/li>\n<li>If the business is sold or transferred to a new owner, in which case customer information may form part of the transferred assets<\/li>\n<\/ul>\n<p>In order to fulfil orders and provide our services, we may share your data with trusted third parties including, but not limited to, the following:<\/p>\n<p>&nbsp;<\/p>\n<h3>Delivery and logistics providers<\/h3>\n<ul>\n<li>Our courier companies \u2013<span><a href=\"https:\/\/www.zedlogistics.co.uk\/\" target=\"_blank\" rel=\"noopener\"> ZedLogistics<\/a>, <a href=\"https:\/\/www.tnt.com\/express\/en_gb\/site\/home.html\" target=\"_blank\" rel=\"noopener\">TNT<\/a>, <a href=\"https:\/\/www.fedex.com\/en-gb\/home.html\" target=\"_blank\" rel=\"noopener\">FedEx<\/a>, <a href=\"https:\/\/www.apc-direct.co.uk\/\" target=\"_blank\" rel=\"noopener\">APC<\/a> and <a href=\"https:\/\/www.royalmail.com\/\" target=\"_blank\" rel=\"noopener\">Royal Mail<\/a><\/span><\/li>\n<li>Our local same-day courier \u2013<span> &#8220;Willis Logistics&#8221; <a href=\"mailto:willislogistics@hotmail.com\">willislogistics@hotmail.com<\/a>\u00a0<\/span><\/li>\n<li>Our out-of-hours drop-off \/ collection service \u2013 <span><a href=\"https:\/\/www.head-for-the-hills.co.uk\/\" target=\"_blank\" rel=\"noopener\">Head for the Hills<\/a> (Dorking)<\/span><\/li>\n<\/ul>\n<h3>Service partners<\/h3>\n<ul>\n<li>Partner bicycle shops who carry out mechanical services such as strip-downs and rebuilds (please see the list on our <a href=\"https:\/\/www.carbonbikerepair.co.uk\/delivery-and-shipping\/\"><span>Delivery &amp; Shipping<\/span><\/a><span> page<\/span>)<\/li>\n<\/ul>\n<h3>Payment processing<\/h3>\n<ul>\n<li>Our payment service provider \u2013 <a href=\"https:\/\/dojo.tech\/\" target=\"_blank\" rel=\"noopener\"><span>Dojo<\/span><\/a> \u2013 in order to securely process payments<\/li>\n<\/ul>\n<h3>Product manufacturers or suppliers<\/h3>\n<ul>\n<li>Where replacement components are supplied with a manufacturer warranty, we may share relevant information with the manufacturer or supplier if a warranty claim is required<\/li>\n<\/ul>\n<h3>Marketing and advertising<\/h3>\n<ul>\n<li>Marketing and advertising partners who help us promote our services and operate our business<\/li>\n<\/ul>\n<h3>Business systems and service providers<\/h3>\n<p>We also use trusted software and IT service providers to operate our business systems. These providers process personal data on our behalf in order to provide their services. These may include:<\/p>\n<ul>\n<li>Accounting and bookkeeping software<\/li>\n<li>Customer relationship management (CRM) and repair management systems<\/li>\n<li>SMS messaging and communication platforms<\/li>\n<li>IT hosting, cloud storage, and system administration providers<\/li>\n<\/ul>\n<p>These service providers only process personal data in accordance with our instructions and are required to keep your information secure and confidential.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;International Orders (outside of the EEA)&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>In order to fulfil international orders, some data will be passed on to companies within our shipping network who operate outside of the European Economic Area (EEA).\u00a0 This is carried out in a secure way and only the information needed to fulfil your order (e.g. name, postal address and contact details) will be provided.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Retaining your information&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>We shall not keep your personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held and processed.\u00a0 We will review your personal data from time to time to establish whether we are still entitled to process it.\u00a0 If we decide that we are not entitled to do so, we will stop processing your personal data and securely destroy all personal data once we no longer need it.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Cookies&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A cookie is a small text file which asks permission to be downloaded onto your computer or smartphone when you visit a website.\u00a0 The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.<\/p>\n<p>We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.<\/p>\n<p>In addition, our website uses a web analytics service Google Analytics, provided by Google, Inc. (\u201cGoogle\u201d). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google Analytics does not identify individual users or associate your IP address with any other date held by Google.\u00a0 Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google\u2019s behalf.\u00a0 Further information about Google\u2019s privacy policy may be obtained from<span>\u00a0<\/span><a href=\"http:\/\/www.google.com\/privacy.html\">http:\/\/www.google.com\/privacy.html<\/a>.<\/p>\n<p>Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.<\/p>\n<p>You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Links to other websites&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>We may occasionally provide links to third-party websites to help you find other relevant information. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Your rights&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>You have rights under the GDPR;<\/p>\n<ol>\n<li>To access your personal data.<\/li>\n<li>To be provided with information about how your personal data is processed.<\/li>\n<li>To have your personal data corrected.<\/li>\n<li>To have your personal data erased in certain circumstances.<\/li>\n<li>To object or restrict how your data is processed.<\/li>\n<li>To have your data transferred to yourself or another organisation in certain circumstances.<\/li>\n<li>To object to, and opt-out of our email marketing at any time<\/li>\n<\/ol>\n<p>If you have any questions regarding our data processing practices or wish to exercise any of your rights, including changing your marketing preferences, please contact Data Protection Officer using the contact details set out below.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How you can access and update your information&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The accuracy of your information is important to us.\u00a0 If you change email address or if any of the other information we hold is inaccurate or out of date, please contact us using the details shown at the end of this document.<\/p>\n<p>You have the right to ask for a copy of the information Carbon Bike Repair Ltd holds about you.\u00a0 Such requests should be direct to Data Protection Officer using the contact details at the end of this document.\u00a0 We do not charge a fee for the handling of a SAR however, we reserve the right to charge reasonable fees for additional copies of information that has already been supplied to a data subject and for requests that are unfounded or excessive.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Changes to this policy&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We will keep this policy under regular review and reserve the right to amend this policy from time to time without prior notice.\u00a0 You are advised to check our website www.carbonbikerepair.co.uk regularly for any amendments (but amendments will not be made retrospectively).<\/p>\n<p>This Policy aims to ensure compliance with the General Data Protection Regulation (GDPR) when dealing with your personal data.\u00a0 Further details on the GDPR can be found at the website for the Information Commissioner (<a href=\"http:\/\/www.ico.gov.uk\/\">www.ico.gov.uk<\/a>).\u00a0 For the purposes of the GDPR we will be the \u201ccontroller\u201d of all personal data we hold about you.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Credits&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Content writting: Carbon Bike Repair Ltd.<\/p>\n<p>Website design, mobile version and integration: <a href=\"https:\/\/www.forsane.com\/\" target=\"_blank\" rel=\"noopener\">Forsane<\/a><\/p>\n<p>Consulting, project management and website translation: <a href=\"https:\/\/www.3acrm.com\/\" target=\"_blank\" rel=\"noopener\">3aCRM<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Our contact details&#8221; open_toggle_text_color=&#8221;#1A2142&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#1A2142&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#1A2142&#8243; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#1A2142&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#1A2142&#8243; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#1A2142&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; body_font_size_tablet=&#8221;14px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|tablet&#8221; body_line_height_tablet=&#8221;1.25rem&#8221; body_line_height_phone=&#8221;1.25rem&#8221; body_line_height_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Data Protection Officer<br \/>Carbon Bike Repair Limited<br \/>Unit 1a, Bridge Works<br \/>Kingston Road<br \/>Leatherhead<br \/>Surrey<br \/>KT22 7SU<br \/>United Kingdom<\/p>\n<p><a href=\"mailto:dataprotection@carbonbikerepair.co.uk\">dataprotection@carbonbikerepair.co.uk<\/a><\/p>\n<p>This privacy policy was last updated on <span data-teams=\"true\">09\/03\/2026<\/span>.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3d3d3b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; border_color_top=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;28px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.75rem&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>current workshop lead times<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|300|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;2.25rem&#8221; custom_margin=&#8221;||-6px||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>1 Week<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;20px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||6px||false|false&#8221; header_2_font_size_tablet=&#8221;18px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>health checks<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|300|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;2.25rem&#8221; custom_margin=&#8221;||-6px||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>1-2 Weeks<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;20px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.25rem&#8221; custom_margin=&#8221;||6px||false|false&#8221; header_2_font_size_tablet=&#8221;18px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>carbon repair<br \/><span style=\"font-size: medium;\">(no restore &#8211; stripped frame)<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|300|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;2.5rem&#8221; custom_margin=&#8221;||-6px||false|false&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;2.25rem&#8221; header_2_line_height_phone=&#8221;2.25rem&#8221; header_2_line_height_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>4-5 Weeks<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;20px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.75rem&#8221; custom_margin=&#8221;||6px||false|false&#8221; header_2_font_size_tablet=&#8221;18px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;1.25rem&#8221; header_2_line_height_phone=&#8221;1.25rem&#8221; header_2_line_height_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>carbon repair &amp; paint restore<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; header_2_font=&#8221;Open Sans|700||on|||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;20px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;2.75rem&#8221; custom_margin=&#8221;||6px||false|false&#8221; header_2_font_size_tablet=&#8221;18px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;2.25rem&#8221; header_2_line_height_phone=&#8221;2.25rem&#8221; header_2_line_height_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>frequently asked questions<\/h2>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNDgifX0=@&#8221; button_text=&#8221;See All&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#7bb0e7&#8243; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;6px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Open Sans|700|||||||&#8221; button_use_icon=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#7bb0e7&#8243; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;How to box your Bike&#8221; open_toggle_text_color=&#8221;#FFFFFF&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#FFFFFF&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#FFFFFF&#8221; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#FFFFFF&#8221; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#FFFFFF&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Create a \u2018soft\u2019 frame around the bike to avoid contact with the frame itself.<br \/>Covering the surfaces with non-abrasive padding to avoid abrasion and additional impacts.<\/p>\n<p><a href=\"\/faq\/#shipbike\">Learn more<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where to ship and drop off your bike&#8221; open_toggle_text_color=&#8221;#FFFFFF&#8221; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#FFFFFF&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;40px&#8221; open_icon_color=&#8221;#FFFFFF&#8221; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;40px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#FFFFFF&#8221; title_font=&#8221;Open Sans|700|||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;1px&#8221; title_line_height=&#8221;1.75rem&#8221; body_font=&#8221;Open Sans|300|||||||&#8221; body_text_color=&#8221;#FFFFFF&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.5rem&#8221; custom_margin=&#8221;||0px||false|false&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|tablet&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>WE REQUIRE FULLY STRIPPED FRAMES ( all components off) PLEASE.<\/strong><\/p>\n<p><strong>Opening times<\/strong>: Weekdays between 9:00 \u2013 17:00 (earlier by appointment)<\/p>\n<p><strong>Address:<\/strong> Unit 1a Bridge works, Kingston road, Leatherhead KT22 7SU located down the side road after the Leatherhead car wash<\/p>\n<p><strong>Tel:<\/strong> +44 (0)1372 372 766<\/p>\n<p>&nbsp;<\/p>\n<p>Saturdays our partner shops would all be happy to receive your frame on our behalf, please call ahead to make an appointment.<\/p>\n<p>Please see our list of trusted partners below for drop off and\/or should you need help with mechanical work:<\/p>\n<p><a href=\"\/delivery-and-shipping\/\" title=\"Where to ship or drop off your bike\">Learn more<\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3d3d3b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||on||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;12px&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;off|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|phone&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Copyright &#8211; Carbon Bike Repair Limited<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||on||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;12px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Privacy Policy<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||on||||||&#8221; 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url=&#8221;https:\/\/www.facebook.com\/CarbonBikeRepairUK\/&#8221; icon_color=&#8221;#3d3d3b&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; border_radii=&#8221;on|100px|100px|100px|100px&#8221; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; url=&#8221;https:\/\/www.instagram.com\/carbonbikerepair\/&#8221; icon_color=&#8221;#3d3d3b&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ea2c59&#8243; background_enable_color=&#8221;on&#8221; border_radii=&#8221;on|100px|100px|100px|100px&#8221; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]instagram[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;youtube&#8221; url=&#8221;https:\/\/www.youtube.com\/@carbonbikerepair1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#a82400&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]youtube[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About this Policy Protecting your personal information is extremely important to Carbon Bike Repair Ltd (\u201cthe Company\u201d, \u201cwe\u201d or \u201cour\u201d).\u00a0 This policy explains when and why we collect personal information about individuals, how we use it, how we keep it secure and your rights in relation to it.The GDPR defines \u2018personal data\u2019 as any information relating to an identified or identifiable natural person (a \u201cdata subject\u201d).\u00a0\u00a0 When we talk about personal information, we mean information about an individual that can identify them, such as their name, address, email, telephone number and payment details.\u00a0 A \u201cdata subject\u201d can be a customer, employee, business contact or supplier.\u00a0 Any reference to \u201cinformation\u201d or \u201cdata\u201d in this policy is a reference to personal information about a living individual. We may collect, use and store your personal data as described in this policy. For all of our services, the \u201cdata controller\u201d is Carbon Bike Repair Ltd. &nbsp;Depending on which \u201cdata subject\u201d category you are in, the Company may collect personal information from you in various ways: Directly from you when you contact us by telephone, our webiste, Messenger our Facebook page, other social media (i.e. Twitter, Instagram) email to make an enquiry Visiting our workshop [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1964","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Carbon Bike Repair - World Leader in Consulting, Design and Repair of Carbon Fiber Parts<\/title>\n<meta name=\"description\" content=\"Carbon Bike Repair privacy policy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carbonbikerepair.co.uk\/fr\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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